Stitch Official has been digitizing embroidery files, converting vector art and manufacturing custom patches since 2012. Today we're a 20-person production team serving apparel brands, embroidery shops and uniform companies across the United States, United Kingdom, Canada and Australia. We don't outsource — every file and every order is handled in-house.
Founded by Richard Lucas in 2012
Stitch Official was founded in 2012 with a focus on solving one specific problem — most digitizing services deliver files that look fine on screen but stitch poorly on actual machines. Our entire process is built around fixing that. Every design we deliver is test-sewn on an actual embroidery machine before we send it to you. We don't outsource: every digitized file, every vector conversion and every patch order is handled in-house by our team in Karachi, Pakistan, with night-shift coverage so US clients get fast turnaround during their business day.
We convert logos, monograms and designs into machine-readable files — DST, PES, EMB, EXP, JEF, HUS, VP3 and XXX, compatible with Tajima, Brother, Janome, Bernina, Melco, Barudan and Happy machines. Flat, 3D puff, chenille, appliqué and towel embroidery all handled in-house.
View digitizingWe manually redraw raster images into clean, scalable vector files for screen printing, signage and reproduction. No auto-trace software — every file is hand-traced for production quality. Output in AI, EPS, SVG, PDF and CDR.
View vector pricingWe manufacture finished patches in embroidered, PVC, woven, leather, bullion crest and chenille. All backings available — Velcro, iron-on, sew-on and adhesive. Standard production 8–12 working days, rush 5–7 days.
View patchesBy the numbers
Our team
Stitch Official is a team of 20+ specialists organized into three groups: sales executives who handle quotes and client communication, senior digitizers and designers who produce the actual files, and a production team that manages our in-house embroidery machines for test sewouts. We run multiple embroidery machines on-site so every file we deliver has been physically tested before it reaches your inbox. Most digitizing services skip this step. We don't.
A dedicated sales team handles quotes, project scoping and day-to-day client communication, so you always know where your order stands.
Senior digitizers and QA designers produce and check every file by hand — no auto-digitizing software, no auto-trace shortcuts.
Morning and night-shift production managers run our in-house embroidery machines, physically test-sewing every design before delivery.
What our clients say
★★★★★
Their digitizing quality is consistent and production-ready. Clean paths, minimal trims, and fast turnaround. It reduced our machine time and rework.
★★★★★
We rely on them for rush jobs. Files run smoothly on our machines with no thread breaks. Communication is clear and deadlines are met.
★★★★★
Accurate stitch planning and proper underlay make a visible difference. Our customers noticed the improved finish immediately.
★★★★★
From caps to jackets, the files are optimized and consistent. It cut our sampling time and improved output quality.
Frequently asked questions
Our production team is based in Karachi, Pakistan. We serve clients primarily in the United States, United Kingdom, Canada, and Australia. Our 24/7 production schedule means US-based clients typically receive their files during their business day.
Since 2012 — over 14 years of digitizing experience. We started with embroidery digitizing and expanded into vector art and custom patch manufacturing as our client base grew.
Yes. We operate multiple embroidery machines in-house specifically for test sewouts. Every design is physically test-sewn before file delivery. This is one of the main differentiators between us and digitizing services that just deliver files based on software preview alone.
For embroidery: DST, PES, EMB, EXP, JEF, HUS, VP3, XXX (compatible with all major embroidery machines). For vector: AI, EPS, SVG, PDF, CDR. If you need a format we haven't listed, ask — we likely support it.
Standard digitizing: 3-5 hours. Large or complex designs: 4-6 hours. Vector art: 4-5 hours. Custom patches (manufactured products): 8-12 working days standard, 5-7 working days rush. We don't charge rush fees on standard turnaround.
Yes. For high-volume customers, we offer monthly plans starting at $200/month for 30 designs (Silver tier), up to $550/month for 100 designs (Platinum tier). Subscription customers save up to 45% per design vs standard per-order pricing.
Ready to start a project?
No commitment required — send your project details and we'll respond within 24 hours.
